Terms of service

Last updated September 23, 2026

These are the terms for using Cyggie — the desktop app, the mobile app, Cyggie Cloud and the connectors around them. By creating a workspace or accepting an invitation to one, you agree to them on behalf of your firm. If you do not, do not use Cyggie. Questions: support@cyggie.com.

1. Your workspace

A workspace (a “firm”) is created by one person, who becomes its admin. Admins invite members, set roles, and can deactivate members. Each person signs in with their own Google account and is responsible for what they do under it. Access is invitation-only during early access.

2. Your data

Everything you put into Cyggie or that Cyggie derives for you — companies, contacts, notes, transcripts, memos, documents — is yours. You give Cyggie the right to store, process and transmit it as needed to provide the service, including sending it to the providers listed on the subprocessors page. The privacy policy explains what we hold and where. You can export everything at any time and ask us to delete your firm.

You are responsible for having the right to use what you put in: consent to record the meetings you record, permission to connect the mailbox you connect, and the rights to the documents you upload.

3. Acceptable use

Do not use Cyggie to break the law, to record people without the consent your jurisdiction requires, to send spam, to probe or disrupt the service, or to try to reach another firm's data. Do not resell access. We may suspend a workspace that does any of this, and will tell you why.

4. AI output

Cyggie drafts memos, summaries, suggestions and answers with AI models. They are drafts: they can be wrong, incomplete or out of date, and they cite their sources so you can check. Nothing Cyggie produces is investment, legal, tax or professional advice, and you remain responsible for any decision you make with it.

5. Plans and payment

New workspaces start on a trial. A trial's AI runs on Cyggie's own provider accounts within an allowance shown in Settings; when the trial ends, AI features pause until a plan is agreed. Paid terms, when they apply, are set out in your order with Cyggie and take precedence over this section.

6. Availability and changes

Cyggie is early-access software. We aim for it to be available and reliable, but we do not promise uninterrupted service, and features will change as the product develops. Your local copy keeps working when Cyggie Cloud is unreachable; changes sync when it is back.

7. Third-party services

Google, Slack, model providers and the other services you connect have their own terms and your use of them through Cyggie is subject to those terms. Cyggie is not responsible for their availability or their handling of data once it leaves Cyggie.

8. Warranty and liability

Cyggie is provided “as is” without warranties of any kind, to the extent the law allows. Cyggie is not liable for indirect, incidental or consequential losses, or for lost profits, data or business, arising from the service. To the extent the law allows, Cyggie's total liability for any claim related to the service is limited to the amount your firm paid Cyggie in the twelve months before the claim, and where you have paid nothing, to one hundred US dollars.

9. Ending the agreement

You can stop using Cyggie at any time and ask for your firm to be deleted. We may end or suspend access for a breach of these terms, with notice where practical. Sections 2, 4, 8 and 10 survive.

10. General

These terms are the whole agreement between you and Cyggie about the service unless you have a signed order that says otherwise. They are governed by the laws of the United States and of the state in which Cyggie is organized, without regard to conflict-of-law rules, and disputes will be brought in the courts there. If a part of these terms is unenforceable, the rest still applies. We will announce material changes in the app and by email to firm admins; continuing to use Cyggie after that is acceptance.